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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase.Usually our coffee is not returnable unless you received a damaged/defective unit. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
When can I expect my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Also look for "Track Your Order" Menu on the Bottom of our website.
Where are your products manufactured?
Our products are manufactured in South Korea. We source our coffee from many parts of Southeast Asia such as Vietnam and etc.